I stopped posting to my blog several months ago. My recent root cause analysis (RCA) on the dead blog revealed several contributing factors: expanding workload, extensive travel schedule, material development time, cramming in a little family/friend time, holidays, long days…did I mention the travel?
None of these however got to true root cause. Needing more data, I kept digging. Eventually I pulled out my standard work tracking…there it was. The moment I walked away from my standard work (last October), the blog stopped. So now you all know that I’ve been “winging it” since last October. Dang.
As a lean practitioner, you are now going to ask: why did I abandon my standard work? Honest answer is that it wasn’t working; it wasn’t supporting standards based on my customer requirements; it didn’t support standard processes that resulted in consistently high quality results. I was finding myself resorting to my comfortable zone of a workaholic with lots of heroics and really long days in order to “get the work done”. Dang again.
My clients/customers tell me each and every day what they need and want. These last few weeks I have been rebuilding my standard work. As I develop and test new standards and processes, I find myself humbly putting to practice what I preach each day…